Company Philosophy

Company Philosophy
WWW.RUSTICLIGHTINGANDFANS.COM was founded to provide the widest selection of rustic, western, lodge and cabin lighting possible at reasonable prices and is part of the Kiva Lighting family. Kiva Lighting has been manufacturing and retailing lighting since 1992 and is known nationwide for its quality and service. Lighting is a tricky and expensive proposition and we provide the services of a full service lighting showroom, only with more options and lower prices. Our "phone in order" policy, while sometimes being a little more inconvenient than an online shopping cart, also dramatically reduces ordering mistakes.  In many instances our professional sales consultants will save you money by suggesting alternative lighting suggestions or brands.  We strive to make purchasing lighting an easy and enjoyable experience.  Our surveys show that providing personalized service and assistance is one of our customers most important criteria when purchasing both locally and online.  It costs us more also to provide the service, but our incredibly low returns rate, less then 1/2 of 1%, demonstrates just how effective it is.  As you will find when browsing our site, we are not just another website operating out of a PO Box with minimal customer service support. We manufacture many of the lights instead of just importing them from China. That allows us to offer the unlimited options, and still keep our prices low.

 All of our customers are important and want to hear back from you. If you find a brand of lighting that we don't carry, please let us know and we will see about ordering it. New models and designs come out monthly and we appreciate any suggestions and information you have. We are a growing company and welcome your thoughts and ideas. Many of our best ideas come from our customers and we'll be happy to waive any custom charges if we can incorporate your ideas into our line!

Please call or Email us at (800) 275 - 5482 for any comments and suggestions.

How Lights are made
Making lights is a very complicated and detail oriented 10 step process. At Kiva Lighting, we go a step further then other companies by using stainless steel and aluminum for their long term durability on many of our outdoor lighting fixtures. The cost is 4 times the price of regular steel, but they will last practically forever instead of rusting or corroding like any regular steel light will eventually do. 
 Each step of the fabrication process is shown below. Click to enlarge each picture. Unlike 99% of the lights now sold today, we make all of the Copper Canyon Lighting right here in the United States at prices less than 1/3 of other hand made lighting companies.

Taking Orders	Cutting them on the machine	Grinding and preparing the metal surface for priming	Rolling the lights to the right diameter	Forming and bending the rolled lights to the proper shape	Welding up a chandelier
Applying the second coat of decorative paint. Some may be spray painted also.	Priming the lights with industrial  special etching primer	Drilling Mounting Holes	Cutting Lights	Faux Finishing Towel Bars	Applying the final finish coats by hand with sponges, bags, sprays and brushes
Assembling Lights	Wiring the lights	Packing Orders	Showroom Picture 1