Shipping is free of charge for most items within the contiguous United States. The only exception is for large items
that have to ship via truck (freight), especially to more rural or remote areas. The costs of shipping by truck have risen
dramatically in the last few years with many shipments costing $700 just to ship one light. Because of this, any freight
shipment will now have to be quoted based on your location, if it is a residential delivery and if a lift gate or telephone
notification is required. Freight to a business address in most major metropolitan areas will probably still be free. Additional
fees charged by the trucking companies over the standard rate are as follows: Telephone notification before delivery - $25,
Residential Delivery - $60, Lift Gate Equipped Truck: $100
Shipping will be charged
**FREE SHIPPING**
Shipping will be charged
There is 20% optional up-charge for the RUSH manufacturing option. Custom lighting such as the Copper
Canyon series take 3-4 weeks to produce. The 20% up-charge ensures that the order is moved to the top of the
production queue for a typical 1-2 week manufacturing lead time. UPS 3rd, 2nd and next day shipping is an
additional charge. Please instruct your salesperson to add this charge if you need your order in a hurry.
Delivery Times
We make every attempt to estimate realistic delivery times for our products. Pages for our made to order or custom made
items list a estimate of the time it will take to manufacture and/or deliver the item. Delivery times cannot be guaranteed
due to varying work loads and problems encountered duringthe shipping process( weather, accidents etc.)
If you have a specific deadline for receiving a fixture, you need to inform us when the order is placed. We will do our best
to give you an accurate esitmate of delivery time. We may not be able to honor request to hurry manufacturing or shipping
after an order is in process. We will make every attempt to help you meet installatiuon schedules, but options are limited.
Overnight, 2nd and 3rd day shipping may be requested at an additional charge, but be aware that the size and weight of
many fixtures makes these options very expensive. We wWill obtain a quote for these options and get approval for the
additional cost before shipping using these options.
Rush Orders
The normal manufacturing time for our Copper Canyon fixtures is 3 weeks. We will accept requests for Rush morders at
the time an order is placed subject to work loads in our shop. A Rush Charge of 20% will be added to the cost of items
being manufactured. Standard shipping times and restrictions will still apply. Even with Rush Orders, delivery times
cannot be guaranteed. (See Delivery Times above).
Rush manufacturing may or mat not be available fromour partner vendors. Please ask your sales representative for
options when placing your order.
